Dear Customers,
We're sorry to know that states in the US South are suffering from tornadoes, especially at such a hard time. If you need parts for your previous trampolines, don’t hesitate to get in touch with the support team or by writing to zupapaofficial@gmail.com.
To save time and ensure you can get what you need most quickly, do NOT forget to provide the following information:
Order#
(You can search order history on the original purchasing platform - Amazon, Walmart, and our brand website.)
Name
Address
Telephone number
Parts number and quantity required (if applicable)
Pictures for damaged parts (if applicable)
You can also reach for after-sale service via Facebook, Instagram.
Once we got your information and we’ll reply to you within 24 hours.
Learn More: Answers to the Most Asked Questions- Zupapa is here to respond to your concerns
We are sure to rise together soon.
Stay healthy and be safe.
Zupapa Customer Care