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A Quick Guide to Get Replacements From Zupapa

Dear Customers,


We're sorry to know that states in the US South are suffering from tornadoes, especially at such a hard time. If you need parts for your previous trampolines, don’t hesitate to get in touch with the support team or by writing to

To save time and ensure you can get what you need most quickly, do NOT forget to provide the following information:



(You can search order history on the original purchasing platform - Amazon, Walmart, and our brand website.)



Telephone number

Parts number and quantity required (if applicable)

Pictures for damaged parts (if applicable)


You can also reach for after-sale service via Facebook, Instagram

Once we got your information and we’ll reply to you within 24 hours.


Learn More: Answers to the Most Asked Questions- Zupapa is here to respond to your concerns 



We are sure to rise together soon.


Stay healthy and be safe.


Zupapa Customer Care