Shipping policy
WHAT’S YOUR DELIVERY POLICY?
Zupapa provide fast and free shipping with the UPS & FedEX when you buy any product. Your order will be handled within 24 hours of receiving cleared payment in business day. When you place an order on the Zupapa website, we will email you with the tracking number of your order. Please make sure your email address is correct.
HOW LONG IS SHIPPING?
Generally it takes 2-5 business days to be delivered ( weekends and holidays are not included), but it depends on your shipping address.
ARE YOU OFFER FREE SHIPPING ALL THE TIME?
We offer a free shipping for all orders within the continental USA. We don't ship to to Alaska & Hawaii. You are welcome to Contact Us to get more help.
HOW CAN I TRACK MY ORDER?
For all of Zupapa trampolines and other products are all shipped by the UPS & FedEX, please locate your tracking number from the delivery confirmation email. You can know where your package is by visiting the UPS & FedEX website and place the tracking number in the tracking search field.
I HAVEN’T RECEIVED MY ORDER.
Please Contact Us and get help without any hesitation.

